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Refund & Cancellation Policy

At The Children’s Future, we value your trust and support. This policy explains how we handle refund and cancellation requests for donations made to our mission of supporting children and communities in need.

1. General Overview

Donations to The Children’s Future are typically non-refundable due to the urgent nature of our work. However, we understand some situations may require exceptions, which will be reviewed with care and consideration.

2. Refund Policy

Eligibility: Refunds may be issued for accidental donations, unauthorized transactions, or technical errors, provided requests are made within 14 days of the donation.
Non-Refundable Donations: Donations already allocated to specific beneficiaries or programs are non-refundable.
Processing: Approved refunds will be returned to the original payment method, minus any non-refundable administrative fees.

3. Recurring Donations

You can cancel recurring donations at any time. Cancellations take effect from the next scheduled donation date. To manage your recurring donations, contact our Support Team.

4. Your Choices

Update Preferences: Adjust recurring donations or contact us to pause contributions.
Contact Support: Reach out anytime for assistance with your donation account.

5. Contact Us

If you have questions or require assistance, please visit our Contact Us page. Our team is here to help and ensure your experience is seamless and transparent.